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COVID-19 Financial Advice

Useful resources for those facing financial difficulties as a result of the COVID-19 crisis


Citizens Advice Scotland has an online guide for the public with lots of useful information and links to further information.


MoneySavingExpert has a comprehensive guide on a range of financial topics related to Coronavirus. In particular there is information on the policies of specific financial providers such as mortgage providers, banks, and utility companies.


Government Information on Coronavirus and claiming benefits


ACAS guide for Employers & Employees affected by Coronavirus


Business Gateway guidance for business owners affected by Coronavirus


Key Government updates and Support Measures


Disability Benefit Face2Face Assessments and Job Centre appointments:


These are now suspended for a 3-month period. Assessments will be progressed using paper based and telephone assessments. More information about Health Assessments and Support for employees benefit claimants and businesses.


Benefit Appeals and other Tribunals to be conducted without a face2face hearing. Paper based decisions and telephone conference calls to be utilised. More information


Package of financial support by Scottish Government to include increase of crisis funding available through the Scottish Welfare Fund. This fund is accessed via your Local Authority.


Statutory Sick Pay available from Day 1 of sickness absence from work or self-isolation due to Coronavirus


Job Retention Scheme has been announced with the government to pay up to 80% of employee’s wages up to a maximum of £2500 monthly. This will be available for any employee who has been ‘furloughed’ as a result of Coronavirus – i.e not doing any work but kept on payroll. See also Guidance for Employees


Increases to Universal Credit; Working Tax Credit and Housing Benefit (depending on circumstance) for a one-year period.


To speak to an officer from the Financial Wellbeing Service, please click here for contact details. 

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